Employees of contracted service providers certified to represent the ESA program must present a valid, SCE-assigned badge containing the following information:

On the front of the badge:

  • Picture and name of the employee
  • Name of the service provider
  • Badge number

On the back of the badge:

  • Name and contact information for the field personnel’s employer (service provider)
  • SCE’s toll-free number
  • Mailing address so that the badge may be returned to SCE if it is lost or damaged

Customers with concerns about the field employee’s identity or with general questions about the visit may call (800) 736-4777 to speak to an SCE representative. The representative will be able to verify the field employee’s identity and if the employee is certified to represent the ESA program.


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